Water Damage

Comprehensive Water Damage Restoration in Partnership with 1-Tom-Plumber Tri-Cities and First Choice Restoration

Water damage can strike when you least expect it, causing costly damage and dangerous conditions for your home or business. Whether from a burst pipe, flooding, sewer backups, or appliance overflow, immediate action is critical to minimize damage and protect your property. At 1-Tom-Plumber Tri-Cities, we’ve built a trusted partnership with First Choice Restoration to provide complete, end-to-end solutions for water damage emergencies. Together, we ensure that every aspect of the repair and recovery process is handled with expert care and professionalism.


Why Choose Our Water Damage Restoration Services?

When water enters your home or business, time is of the essence. Delayed action can lead to structural damage, health hazards, and skyrocketing repair costs. With our unique partnership, 1-Tom-Plumber Tri-Cities and First Choice Restoration bring together plumbing expertise and full-service restoration to offer seamless, efficient, and thorough support from the first call to final inspection.

  • Rapid Emergency Response: Our teams are available 24/7 to respond to water emergencies. We know that every minute counts.
  • Plumbing Solutions First: 1-Tom-Plumber identifies and stops the source of the water intrusion, from broken pipes to malfunctioning appliances.
  • Professional Restoration: First Choice Restoration follows with comprehensive water cleanup, dehumidification, structural drying, mold remediation, and reconstruction if needed.
  • Trained and Certified Experts: Every technician is fully certified, insured, and equipped with the latest tools and training to handle restoration quickly and safely.

 


What Our Water Damage Restoration Process Looks Like

  1. Emergency Plumbing Intervention The first priority is stopping the water source. Whether it’s a ruptured pipe, clogged drain, or sewer backup, 1-Tom-Plumber arrives promptly to mitigate further damage.
  2. Damage Assessment and Inspection Our teams assess the extent of the damage using moisture meters, thermal imaging cameras, and visual inspections to map out all affected areas.
  3. Water Extraction and Removal Powerful extraction equipment removes standing water, even from carpets, hardwood floors, and subflooring.
  4. Drying and Dehumidification Using industrial-grade air movers and dehumidifiers, we thoroughly dry out all materials to prevent warping, mold, and further deterioration.
  5. Sanitizing and Decontamination All affected areas are cleaned and sanitized to remove bacteria, mold spores, allergens, and unpleasant odors. This is especially crucial after sewer-related incidents.
  6. Mold Remediation and Allergen Control If mold is found, we follow strict containment and removal procedures, including HEPA filtration and antimicrobial treatments.
  7. Reconstruction and Restoration When necessary, we restore drywall, flooring, insulation, cabinetry, and other structural elements to pre-loss condition.

The Health Risks of Water Damage

Water damage isn’t just inconvenient—it can be hazardous. When left untreated, even a small leak can promote mold growth within 24–48 hours. Mold exposure is linked to respiratory issues, allergic reactions, skin irritation, and can exacerbate asthma and other chronic illnesses. Likewise, contaminated water from sewage backups or storm flooding can carry bacteria, viruses, and pathogens.

That’s why the team at First Choice Restoration prioritizes indoor air quality and allergen removal as part of every job. Our experts go beyond surface-level fixes to deliver a clean, healthy, and fully restored environment.


Residential and Commercial Water Damage Services

We serve both homeowners and business owners across the Tri-Cities region, offering scalable solutions tailored to each property type. Whether you manage a single-family home, retail space, apartment complex, or office building, we have the equipment, manpower, and expertise to restore your space quickly and professionally.

  • Homeowners: Protect your investment and your family’s health with rapid, effective water damage restoration.
  • Businesses: Reduce downtime, preserve inventory, and avoid costly repairs or lost revenue with our commercial restoration services.

Serving the Entire Tri-Cities Area

Our team proudly serves:

  • Kennewick
  • Richland
  • Pasco
  • Benton City
  • Prosser
  • Burbank
  • And surrounding areas

Wherever you are in the Tri-Cities, we’re just a call away. Call today for immediate help or to schedule an assessment. Your property is in the best hands with our trusted team. We are your emergency plumbing and water damage partners!


Our Customers Say It Best

At 1-Tom-Plumber Tri-Cities, customer satisfaction is at the heart of everything we do. Don’t just take our word for it—see what our customers have to say. We’ve earned consistent 5-star reviews on Google for our prompt response times, professionalism, and the exceptional quality of both our plumbing and restoration services.

⭐️⭐️⭐️⭐️⭐️
“After discovering some water damage and First Choice Restoration finding actively leaking pipes. We called 1-Tom-Plumber. All their crews were on jobs. And I thought we were going to have to call another company or wait to be able to get someone out to fix the pipes so we can get the water back on. To our surprise they pulled a plumber off another team and sent him over. From time of call to what he showed up was just over an hour. So in short great service. 10/10 will use again and recommend to others.
– Dave W., Burbank

⭐️⭐️⭐️⭐️⭐️
1st Choice Restoration came it and quickly did all the they need to do while giving me peace of mind. They communicated well and walked me through every step of the process. I would highly recommend them! Rest assured you are in good hands!
– Kate W., Pasco

We’re proud to be one of the top-rated plumbing companies in the Tri-Cities, and we invite you to see what people are saying. Check out our latest reviews and hear directly from real customers who trust us as their go-to plumber:

👉 Read Our Google Reviews

👉 Read First Choice Restoration’s Reviews


The 1-Tom-Plumber & First Choice Restoration Advantage

Here’s why our customers rely on us:

  • 24/7 emergency availability
  • Full plumbing and restoration support under one roof
  • Locally owned and operated with deep community roots
  • Transparent pricing and detailed estimates
  • Commitment to safety, cleanliness, and quality

When you’re ready to work with a plumber who puts customer satisfaction first, give us a call—we’re ready to help 24/7.


Call 1-Tom-Plumber Tri-Cities Today

Looking for a dependable, local plumber who puts your needs first? Trust 1-Tom-Plumber Tri-Cities to deliver top-quality service throughout Richland, Kennewick, Pasco, Benton City, Prosser, and Burbank. Whether it’s routine maintenance or an unexpected plumbing emergency, our team is standing by to help. Our team specializes in service work for both Residential and Commercial properties and we are available 24/7 for your plumbing and water damage needs.

📞 Schedule your service now and experience the peace of mind that comes with working with the Tri-Cities’ most trusted names in plumbing and restoration.

🛠️ 1-Tom-Plumber Tri-Cities & First Choice Restoration — Your Emergency Plumbing and Water Damage Experts!

We’re the Tri-Cities’ trusted name in plumbing—fast, professional, and we’re already on the way!

Sump Pumps & Flooded Basements

Basement flooding from a sump pump failure can cause tremendous damage to your property and possessions. And they often go unnoticed until the basement has been flooded. The problem can occur in many ways, some of which include:

  • Incorrectly installed sump pump or drain
  • Improperly sized sump pump for your needs
  • Loss of power with no battery backup
  • Clogged or collapsed drain tiles
  • Clogging or jammed switches
  • Frozen discharge lines

Our plumbers will arrive and identify the problem quickly. We have the capability to not only repair or replace your sump pump, but we also handle dry-out and restoration of your basement.

You’ll gain confidence in a sump pump that won’t fail or be overwhelmed because it has been properly repaired or replaced correctly.

Most important, you’ll enjoy a basement that is left in better condition than how you had it.

For more information, read: “How to Tell if Your Sump Pump is Working.

Basement flooding from a sump pump failure can cause tremendous damage to your property and possessions. And they often go unnoticed until the basement has been flooded. The problem can occur in many ways, some of which include:

  • Incorrectly installed sump pump or drain
  • Improperly sized sump pump for your needs
  • Loss of power with no battery backup
  • Clogged or collapsed drain tiles
  • Clogging or jammed switches
  • Frozen discharge lines

Our plumbers will arrive and identify the problem quickly. We have the capability to not only repair or replace your sump pump, but we also handle dry-out and restoration of your basement.

You’ll gain confidence in a sump pump that won’t fail or be overwhelmed because it has been properly repaired or replaced correctly.

Most important, you’ll enjoy a basement that is left in better condition than how you had it.

For more information, read: “How to Tell if Your Sump Pump is Working.

A mainline is the sewer line (or main sewage pipe) between your house and the street. All sewage/waste from your home gets eliminated through this line.

For example, after waste is placed into a toilet, it is flushed. The waste is then pushed through the mainline into the public sewer system. Some examples of what clogs a mainline include:

  • Toilet paper, baby wipes, napkins
  • Broken or collapsed sewer lines
  • Tree roots

Typically, a backup will occur at the line’s lowest point, such as a basement floor drain or basement bathroom. These out-of-sight fixtures are why most backups aren’t usually noticed until it’s too late.

By the time you do see the problem, it’s because the basement has already begun flooding. A potentially lasting problem, the real threat of mold and disease, extends to your property and possessions. These need to be remediated.

The immediate attention of a plumber is required to stop the damage as quickly as possible. In a drain backup situation, everything affected by the sewage (walls, furniture, etc.) will need to be removed and sanitized, and materials replaced.

For more information, read: “3 Common Causes of Drain Backups.”

The water damage caused by a burst pipe can be enormous and costly. You’ll need a plumber to stop the damage in its tracks so repair, replacement, and restoration can begin.

To prevent pipes from bursting in the future, it’s good to know some of the most common reasons for why it happens:

  • Frozen water pipes
  • Tree roots in water pipes
  • Corrosion in older water pipes
  • Water pipe bursts from shifting ground
  • Water pressure is too high
  • Clogged water pipes
  • Broken water pipe seals
  • Damaged water pipe joints
  • Incorrectly layed water pipes

Our immediate-reponse team will arrive on the scene, identify the issue, and prevent further damage from your burst water pipe.

We know how to fix the damage caused by a burst or leaking pipe, including restoration of your property. We pride ourselves on the property being made better than it was before.

For more information, read: “How to Make Your Pipes Last Longer.”

There are two things you never want to have happen to your toilets at the same time.

You don’t want (1) a clogged toilet drain that is (2) continuously running. It’s a recipe for disaster. If left unchecked, it will lead to expensive water and flood damages.

The good news is that you can easily fix a running toilet. Often, a clogged drain can also be fixed easily.

If you’re unsure, or an overflowing toilet has already occurred, the best advice is to call your plumber immediately.

The combination of both issues has the potential of severely damaging your home or business and costing you hundreds or even thousands of dollars in restoration.

Rest assured, we know how to handle that too.

For more information, read: “Toilet is the Leading Cause of Water Damage”, “Easy Way to Fix an Intermittently Running Toilet”, and “Toilet Troubleshooting…“.


Are you licensed and insured?
Yes, we are fully licensed and insured, leaving you with a peace of mind that you can fully trust in our services.
How do I schedule an appointment? 
Call the plumber whose name is the phone number!
What are your rates and do you provide free estimates?
1-Tom-Plumber Tri-Cities provides menu-based pricing to all services so you never have to worry about wondering how much a service will cost. You’ll know before we even get started! We do obtain a dispatch fee to come out to assess the issue, but if you do decide to complete the work with us, we waive that fee so you only pay for the service that is performed.
Do you offer emergency services?
1-Tom-Plumber Tri-Cities understands that plumbing emergencies can happen at any time. That’s why we provide emergency services 24/7/365. Call us any time, any day, and our live dispatchers will take care of you.

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For Immediate Help 24/7/365 Call [phone]

For Immediate Help 24/7/365 Call 1-509-204-7808

Need fast, professional plumbing services in Tri-Cities? Our team is available 24/7 to repair your sewer line and restore your plumbing system.