Our Why, Our Way

A woman welcomes a man at the door, who is holding a bag and smiling.

Prioritizing women’s safety is a primary value we all share.

Our Mission

We strive to rise above and be the best in every aspect of our business.

1-Tom-Plumber is a full-service plumbing, drain cleaning, and water damage company. Our dedication to fulfill the immediate needs of our customers, both commercial and residential, is at the heart of how we operate. We are available all day, every day (24/7/365). 

By fostering a culture of trust, responsibility, and high expectations, we will be a dependable resource while never compromising on quality or safety. We are committed to excellence in all that we do. 

Our Cause

The majority of our customers are women, whether in a commercial or residential environment. In addition to providing a fast-response and quality work, we train and focus on making sure that our female clients feel safe and comfortable whenever one of our employees, especially our plumbers and drain specialists, walk into their home or work space.

Every 1-Tom-Plumber technician will be exceptionally clean, courteous and well-trained from the top down to treat you with dignity and respect. We not only want you to feel safe, but when we’re around, we promise to keep you safe to the best of our ability. Our training begins and ends with honestly helping people feel safe.

Customer Testimonials

Adan was on time, very polite, and didn’t waste any time getting the job done. He showed his work so I could see that the faucet was working again.

Danielle Widger

Tri-Cities

We had the pleasure of meeting Colton. He was very friendly and professional. Our problem was resolved quickly. We would do business again with 1 Tom-Plumber. Thank you for the same day service.

Esmeralda Izaguirre

Tri-Cities

These guys are fantastic. They responded quickly & on time. Super friendly & so very professional. Drilled down on the problem, made the repair, cleaned up & out the door! We couldn’t be more pleased.

Ken Marsh

Tri-Cities

Thank you Cody!! Cody did an amazing job with his helper. He came twice to my home to do some work, he was very professional, and assured us that problem would be resolved.

Lily

Tri-Cities

Who We Are

At 1-Tom-Plumber Tri-Cities, we understand that plumbing problems don’t wait for convenient hours—especially when they happen late at night or on a holiday. That’s why we’ve reimagined plumbing services in Kennewick, Pasco, and Richland, WA, by offering a solution that’s as reliable and responsive as a water damage restoration company. Our emergency plumbing team is available 24/7, every day of the year, ensuring you never have to wait for the help you need. We take pride in being a plumbing company that values honesty, urgency, and transparency. Unlike others who may leave you guessing, we provide clear, up-front pricing and work tirelessly to solve your problem without hidden costs or delays. Our mission is simple: to become the highest-rated plumber in Tri-Cities by consistently delivering exceptional customer service, unmatched reliability, and expert solutions. No matter the plumbing issue, we’re here to make sure your experience is smooth, stress-free, and exceeds your expectations.

Owner

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