Top 10 Questions to Ask Your Plumber

If you ever have plumbing issues, you’re probably thinking, “How do I pick the right plumber to hire?” And once you do hire a plumber, what should you be asking them?

Let’s go over some of the prior questions you should ask before hiring a plumber. Then, we’ll dive into the important questions you should be asking them once they arrive. 

Do They Have Insurance? 

This is a really important question to be asking. You should only work with them if they have liability insurance as well as workman’s comp. 

When it comes to plumbing, things can easily go wrong. If things do go wrong and they don’t have insurance, it’s going to be costly for you to have to pay to fix the problem yourself. 

Ask Your Residential Plumber if They are Licensed

In order to be a licensed plumber, you first have to have a high school diploma or GED. Then you will need to complete training and receive a certificate. 

Then, plumbers typically spend the next 4-5 years as an apprentice to learn all of the different aspects of the trade across the board.

After they have received the experience needed, they will then need to pass an exam that covers the plumbing trades as well as the local codes that they learned during their apprenticeship. A license is then granted after their exam is passed. 

Plumbing apprenticeship - mentor teaching student hands-on about plumbing
During your apprenticeship, you have the opportunity to do a lot of hands on work, learning as you go.

What are Your Hours of Operation? 

You can always count on us 24/7/365. Other plumbers might not offer 24/7 services, but there are some companies out there that do. Depending on the urgency of your situation, this can sometimes make or break what plumbing company you decide to do business with.

If you need a plumber after hours, that cuts a lot of local plumbers around you out of the equation because their hours of operation are only 8AM – 5PM. 

What Warranties do you Offer on Your Work?

Typically, plumbers will offer up to a 30-day warranty on the work they’ve done for you. On the other hand, you have to take into account the type of work you’re having done. Not every service provided will come with a 30-day warranty. 

Some warranties are given for certain plumbing services.
Some warranties are given for certain plumbing services.

Do You Have Any References You Could Give Me?

If a plumber cannot give you any good references, it’s best to look elsewhere for a service. Most of the time, plumbers have a lot of recurring customers as well as loyal commercial properties that use them as well for all plumbing repairs. 

References are always a good sign that the plumber has proof of quality work.
References are always a good sign that the plumber has proof of quality work.

Do You Have a Specialty? 

Plumbers specialize in the certain work that they do. We have different divisions in which our plumbers work including plumbing, drains, and excavation.

Most of the time, they do work that is in regards to what they specialize in. This way, you are receiving a plumber that has the most experience doing the work that you need done. 

leaves in drains - van and plumber
Plumbing, drains and excavation are our 3 different divisions.

Ask for a Breakdown of all Fees Charged for the Service

Often, if you request a detailed receipt of the work done, they can send it right over to you. In addition, asking for the initial price of the service before any work is started or how they charge for their services is a good way to get an estimate of how much the service will cost.

Ask if Any Permits for the Job Will Be Necessary

Sometimes, permits are necessary in order to complete the job. Make sure that your plumber is going to take the right steps to ensure that the job is completed safely. 

sewer excavation in yard
Permits are commonly needed for excavations.

How Long Have You Been in Business?

Sometimes, this isn’t a terrible question to ask the company. With any profession, the more experience you have, the better you will be at completing the job within a timely manner and with efficiency.

In addition, a simple search for their business on Google will also quickly tell you how long they’ve been in business.

A quick Google search will lead you to the business you're looking for.
A quick Google search will lead you to the business you’re looking for.

Do You Have Any Advice You Could Give on How to Avoid Any Future Plumbing Issues? 

We offer advice after every service we provide. With that being said, you most likely won’t have to ask us, we’ll automatically share that with you. And this could be the case with other plumbing companies as well.

More so, it is good to know what you could do to prevent it in the future so you don’t have to keep calling back and putting in more money to a service you already had done once. At the end of the service, if your plumber does not offer advice, ask for it.

Final Thoughts 

In conclusion, asking your plumber questions is ideal to make sure that the service you’re paying for is well worth your time. Some of these questions can make or break the experience you have with them.

If you want to ensure that you receive quality work, make sure you are clear with your plumber on the questions you have as well as what you expect. 

Call 1-Tom-Plumber 

Don’t hesitate to contact us here or call us at 1-Tom-Plumber (1-866-758-6237) if you need a plumber for any plumbing or drain issues. 1-Tom-Plumber’s certified team of plumbers and drain technicians respond immediately to any emergency plumbing, drain cleaning, or water damage problem. 

We also handle the excavation of underground water lines and sewer main lines. Our immediate-response team is available every day and night of the year, even on holidays.

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