Our Why, Our Way

Prioritizing women’s safety is a primary value we all share.

Our Mission

We strive to rise above and be the best in every aspect of our business.

1-Tom-Plumber is a full-service plumbing, drain cleaning, and water damage company. Our dedication to fulfill the immediate needs of our customers, both commercial and residential, is at the heart of how we operate. We are available all day, every day (24/7/365). 

By fostering a culture of trust, responsibility, and high expectations, we will be a dependable resource while never compromising on quality or safety. We are committed to excellence in all that we do. 

Our Cause

The majority of our customers are women, whether in a commercial or residential environment. In addition to providing a fast-response and quality work, we train and focus on making sure that our female clients feel safe and comfortable whenever one of our employees, especially our plumbers and drain specialists, walk into their home or work space.

Every 1-Tom-Plumber technician will be exceptionally clean, courteous and well-trained from the top down to treat you with dignity and respect. We not only want you to feel safe, but when we’re around, we promise to keep you safe to the best of our ability. Our training begins and ends with honestly helping people feel safe.

Customer Testimonials

Tim and Brady were extremely professional and communicative! Helped out in a timely manner and walked through what was done

Marcus Wong

Seattle

David and Brady from 1-Tom Pluming were excellent. They fixed my broken pool plumbing on one day and installed a water heater the next and were quick, clean ,and courtois.. will call again for next...

Tony Burwell

Seattle

So focus and so hardworking, fixed my whole water tap system appropriately.Thank you 1-Tom-plumber.

Michael vilard Otieno

Seattle

Who We Are

Getting a plumber to show up immediately is next to impossible – especially on nights and holidays. So we solved the problem ourselves by bringing a completely new way of doing plumbing to Seattle and the Greater Eastside, WA. Our emergency plumbing service operates like a water damage restoration company – we’re available immediately, every hour of every day! We respect our customers enough to make honesty, urgency, and up-front pricing the norm, not the exception. Our goal is to be nothing less than the highest-rated Seattle plumber for our reliability, urgency, expertise, and customer service.

Owner

Meet The Team

Craig and Jenny Hawkins

Craig and Jenny Hawkins

Owners

Craig and Jenny Hawkins are proud owners of 1-Tom-Plumber Seattle & Greater Eastside, boasting an impressive 60 years of collective business experience! They can be found at the lake boating or on a camping adventure in their free time. Craig and Jenny also love spending quality time with each other and their grandkids.

Chris Strovas

Chris Strovas

General Manager

Chris, a native to Washington, brings 26 combined years of leadership, sales and management experience to our team. He and his wife Karissa have 7 children and a small dairy goat farm. They enjoy time with friends, especially the local agricultural community as well as their church community. Chris volunteers in various capacities locally and looks forward to enjoying outdoor activities the PNW offers such as hiking and climbing in the Cascades, paddle boarding in the lakes, or kayaking the rivers.

Elizabeth McDanold

Elizabeth McDanold

Accounting Manager

Our Accounting Manager, Elizabeth, brings over two decades of expertise to our team with a degree in Finance. She has been a Bothell, WA resident since birth. In her free time, she enjoys getting creative with arts and crafts or tending to the wonders of nature through gardening.

Heather L. Edwards

Heather L. Edwards

Business Development Representative

Heather L. Edwards, CAS, during her 28+ year career in property management, has worked in various on-site, corporate, and supplier roles for Archstone, AvalonBay Communities, Accommodations Plus, Apartment Advantage Staffing, and The Liberty Group. Heather is currently a volunteer on WMFHA's Marketing Committee, having served on this committee for the last several years. She remains an active part of WMFHA by attending networking events, education events, tradeshows, and supporting many charitable fundraising events throughout the year. Heather's passion for property management, real estate, rentals, relocation services, and building exceptional customer relationships have made her an expert on our local market and given her a competitive advantage when working with clients.

Susan Luskin

Susan Luskin

Dispatcher

In Susan's 20+yrs experience in customer service, she has also had extensive sales experience in various occupations throughout her career. While plumbing is fairly new to her career repertoire, she has been dispatching for close to a year with 1-Tom-Plumber and has learned a great deal more about plumbing than what she has previously gained through several years experience of owning properties and performing small plumbing projects such as installing garbage disposals and toilets. Susan uses her growing knowledge to help identify issues when customers call in and then creates a comprehensive job summary for our technicians in hopes to provide them with a clearer understanding of each job beforehand.

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