How will I know when you’ll arrive?
We’ll send you a text or give you a call to let you know we’re on our way along with an estimated time of arrival.
How long does it take you to get here?
We’re a local emergency service plumbing company, which means we can typically dispatch a technician to you within an hour of booking your appointment.
How do I schedule an appointment?
Call the plumber whose name is the phone number!
What are your rates and do you provide free estimates?
1-Tom-Plumber Richmond provides menu-based pricing to all services so you never have to worry about wondering how much a service will cost. You’ll know before we even get started! We do obtain a dispatch fee to come out to assess the issue, but if you do decide to complete the work with us, we waive that fee so you only pay for the service that is performed.