When a water or main line breaks, you will need an experienced excavation crew.

A broken water line or main (sewer) line is no joke. These pipes are larger and mostly located underground, meaning an experienced excavation team is required to fix the problem. Most property owners don’t have the skill or equipment to resolve the matter themselves.

The first step is to use special camera equipment to locate the break. Our operator then uses a mini-excavator to dig a trench around the pipe. This gives them room to repair or replace the pipe. If there is minimal damage, the pipe can sometimes be relined. Most important, make sure your plumber has an experienced excavation crew and the right equipment to handle the job quickly and efficiently.

Water Line

For those of us in the plumbing business, there are two types of underground pipes: water lines and main lines.

Water lines are what they sound like: they are pipes (or lines) that supply fresh water to your home or commercial property. There are different types of repairs for a broken water line, from pipe lining to spot repairs to partial or complete repairs. Before a repair or replacement is made, we strongly encourage you to have your pipes cleaned thoroughly for the best short- and long-term results.

A water line can break for many reasons, including:

  • Water pressure changes
  • Ground settling
  • Corrosion from soils
  • Tree roots
  • Frozen temperatures

No matter how your water line breaks, the plumbers you choose should have trench digging and underground water line repair experience, as well as the proper equipment — from video equipment to mini-excavators — to handle a large job such as this.

For those of us in the plumbing business, there are two types of underground pipes: water lines and main lines.

Water lines are what they sound like: they are pipes (or lines) that supply fresh water to your home or commercial property. There are different types of repairs for a broken water line, from pipe lining to spot repairs to partial or complete repairs. Before a repair or replacement is made, we strongly encourage you to have your pipes cleaned thoroughly for the best short- and long-term results.

A water line can break for many reasons, including:

  • Water pressure changes
  • Ground settling
  • Corrosion from soils
  • Tree roots
  • Frozen temperatures

No matter how your water line breaks, the plumbers you choose should have trench digging and underground water line repair experience, as well as the proper equipment — from video equipment to mini-excavators — to handle a large job such as this.

The second type of underground pipe that we deal with is a main line, which is also commonly referred to as your sewer line. It’s the line that goes from your building (home or business) to your septic tank or city sewers.

A broken main line is a serious problem. In addition to the smell and sewage that will seep or flood into your property, the problem can back up into your residence and cause extreme water damage. This problem needs to be dealt with as quickly as possible.

As with water lines, there are different types of repairs that can be made: from pipe lining to spot repairs to partial or complete repair and replacement. Just as with water line repairs, we strongly recommend that you allow your plumber to clean your sewer line thoroughly for the best results.

A main line can break for these and many other reasons:

  • Water pressure changes
  • Ground settling
  • Corrosion from soils
  • Tree roots
  • Frozen temperatures

No matter how your main sewer line breaks, the plumbers you choose should have trench digging and underground main line repair and replacement experience. They also need experience using the proper equipment — from video equipment to mini-excavators — to handle a large job such as this.


How long does it take you to get here?
We’re a local emergency service plumbing company, which means we can typically dispatch a technician to you within an hour of booking your appointment.
What are your rates and do you provide free estimates?
1-Tom-Plumber Louisville provides menu-based pricing to all services so you never have to worry about wondering how much a service will cost. You’ll know before we even get started! We do obtain a dispatch fee to come out to assess the issue, but if you do decide to complete the work with us, we waive that fee so you only pay for the service that is performed.
How will I know when you’ll arrive?
We’ll send you a text or give you a call to let you know we’re on our way along with an estimated time of arrival.
Are you licensed and insured?
Yes, we are fully licensed and insured, leaving you with a peace of mind that you can fully trust in our services.

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Need fast, professional plumbing services in Louisville? Our team is available 24/7 to repair your sewer line and restore your plumbing system.

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