Our Why, Our Way

Women safety

Prioritizing women’s safety is a primary value we all share.

Our Mission

We strive to rise above and be the best in every aspect of our business.

1-Tom-Plumber is a full-service plumbing, drain cleaning, and water damage company. Our dedication to fulfill the immediate needs of our customers, both commercial and residential, is at the heart of how we operate. We are available all day, every day (24/7/365). 

By fostering a culture of trust, responsibility, and high expectations, we will be a dependable resource while never compromising on quality or safety. We are committed to excellence in all that we do. 

Our Cause

The majority of our customers are women, whether in a commercial or residential environment. In addition to providing a fast-response and quality work, we train and focus on making sure that our female clients feel safe and comfortable whenever one of our employees, especially our plumbers and drain specialists, walk into their home or work space.

Every 1-Tom-Plumber technician will be exceptionally clean, courteous and well-trained from the top down to treat you with dignity and respect. We not only want you to feel safe, but when we’re around, we promise to keep you safe to the best of our ability. Our training begins and ends with honestly helping people feel safe.

Customer Testimonials

1-Tom-Plumber provides excellent customer service from beginning to end. I called and the receptionist was very polite and made scheduling very easy for me. Gary “Junior” and his apprentice were my technicians for the day....

Amy Gibson

Louisville

1 Tom Plumber is absolutly the best!!! They are always available when I need them. They are very professional and always do an outstanding job. They do their work in a timely manner and always...

Tabatha Littles

Louisville

If there was a way to give them 10 stars I would! They came out quickly (arrived within 15 minutes) and took care of my busted pipe! I will never use a different plumber again....

Roger Perkins

Louisville

Very knowledgeable and informative. Respectful to our things and courteous when talking to us. Worked diligently to get done. I will use whim and this company again.

JMac

Louisville

Who We Are

The professionals at 1-Tom-Plumber Louisville understand that when you have an emergency plumbing or drain problem, you need help fast. It could be any time of day or night, even a holiday. That’s why our team only includes experienced, certified, and customer-focused plumbers, drain specialists, and excavators. We are trusted by Louisville-area residents and businesses because we back our work and serve your plumbing needs, not ours. 

Owner

Meet The Team

Lesley McShane

Lesley McShane

Owner

Lesley McShane is one of the dedicated owners of 1-Tom-Plumber Louisville, where she brings a wealth of experience and passion to the plumbing industry. After a 35-year career in film, television, and immersive museum theater, she joined her husband, Mike, in this new plumbing venture. A former competitive cyclist, Lesley is a proud three-time national champion, and has spent countless hours supporting her children in their own athletic pursuits, including cycling and field hockey. When she's not in the office, Lesley enjoys her downtime and records episodes of her podcast, "Redesigning Midlife.", a podcast dedicated to empowering midlife women to prioritize their health and well-being for a long and fulfilling life.

Michael McShane

Michael McShane

Owner

Meet Michael McShane, one of the proud owners of 1-Tom-Plumber Louisville. With over 25 years of experience in healthcare finance, Mike made a successful transition to the plumbing industry nearly two years ago, bringing his strong work ethic and dedication to service. A father of two grown children, he has navigated the challenges of raising kids through college tuition years. Beyond his professional life, Mike is an accomplished cyclist, competing as a nationally ranked racer in both cyclocross and road bicycle events in the master's categories. When he’s not managing the business, Mike enjoys unwinding on his back deck, tending to his yard, and spending quality time with his 13-year-old Parson Russell rescue.

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