FAQ
How do I schedule an appointment?
Call the plumber whose name is the phone number! We take pride in responding fast.
What are your rates, and do you provide free estimates?
We use upfront, menu-based pricing for all plumbing and HVAC services, so you know the exact cost before any work begins. A small dispatch fee is collected to assess the issue, but if you move forward with us, that fee is waived, meaning you only pay for the quality plumbing or heating service performed.
What kind of plumbing services do you provide?
From drain cleaning and new installations to gas line repair and HVAC unit troubleshooting, 1-Tom-Plumber Johnstown covers a full range of residential plumbing and cooling services in Cambria County. We also handle sewer repairs, water damage cleanup, and emergency services for both homes and businesses. Click here for a full list of services that we provide.
Are you insured and licensed professionals?
Yes, every technician on our team is fully licensed, insured, and has undergone expert training. You can have peace of mind that your plumbing and HVAC work is being handled by professionals. From sump pumps and sewer lines to installations of trusted brands like Bradford White water heaters, we follow strict safety standards and building codes on every job.
How soon can you come to fix my plumbing issue?
If it’s an emergency to you, it’s an emergency to us. Our team in Johnstown, PA is on-call 24/7 and ready to respond fast—day or night. We handle everything from sewer line breaks to furnace-related leaks and more, so you’re never left waiting when every minute counts.
How will I know when you will arrive?
We’ll send you a text or give you a call to let you know we’re on our way along with an estimated time of arrival.
Do you offer emergency plumbing services?
1-Tom-Plumber Johnstown understands that emergencies can happen at any time. That’s why we provide commercial and residential services 24/7/365. Call us any time, any day for quality plumbing work and our live dispatchers will take care of you.
How long does it take to get here?
We’re a local emergency service plumbing company within Cambria County, which means we can typically dispatch a technician to you within an hour of booking your appointment for new installations, fittings, and other services.
