FAQ
How soon can you come to fix my plumbing issue?
We pride ourselves on being there for you when you need us most. If it’s an emergency to you, it’s an emergency to us, meaning we can be there whenever you need us.
Are you licensed and insured?
Yes, we are fully licensed and insured, leaving you with a peace of mind that you can fully trust in our services.
How long does it take you to get here?
We’re a local emergency service plumbing company, which means we can typically dispatch a technician to you within an hour of booking your appointment.
What are your rates and do you provide free estimates?
1-Tom-Plumber provides menu-based pricing to all services so you never have to worry about how much a service will cost. You’ll know before we even get started! We do obtain a dispatch fee to assess the issue, but if you decide to complete the work with us, we waive that fee.
How will I know when you’ll arrive?
We’ll send you a text or give you a call to let you know we’re on our way along with an estimated time of arrival.
How do I schedule an appointment?
Call the plumber whose name is the phone number!
What kind of plumbing services do you provide?
1-Tom-Plumber provides a wide range of plumbing, drain clearing, excavation, and water damage services. Click Here for a full list of services that we provide.
Do you offer emergency services?
1-Tom-Plumber understands that plumbing emergencies can happen at any time. That’s why we provide emergency services 24/7/365. Call us any time, any day, and our live dispatchers will take care of you.