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Water Damage Restoration in Austin TX

Water Damage Restoration

1-Tom-Plumber Austin proudly partners with ATEX Water Damage & Restoration

When it comes to water damage restoration in Austin, 1-Tom-Plumber Austin is proud to partner with ATEX Water Damage & Restoration — a trusted local leader in emergency water mitigation and cleanup. With years of experience serving homes and businesses throughout Central Texas, ATEX brings unmatched expertise and speed to every job, ensuring our customers receive fast, reliable, and professional restoration services when they need them most.

Whether you’re dealing with a burst pipe, flooding, storm damage, or a sewage backup, our partnership with ATEX gives Austin residents 24/7 access to a full-service restoration team ready to respond at a moment’s notice.

Busted Water Heater Cleanup

Emergency Water Damage Help for Leaking or Burst Water Heaters

A leaking or burst water heater is one of the most common causes of sudden water damage in Austin homes. Whether your tank is in the garage, attic, or a utility closet, when it fails — it can release 30 to 80 gallons of water across your floor in minutes.

At 1-Tom-Plumber Austin, we provide immediate plumbing response for water heater failures, and work closely with ATEX Water Damage & Restoration to clean up the mess, dry your property, and get everything back to normal quickly.

Why Water Heaters Fail in Austin:

  • Sediment buildup from hard water (common in Central Texas)

  • Corroded tank or loose fittings

  • Excessive water pressure

  • Old or worn-out units (typically over 8-10 years old)

Even small leaks can lead to hidden water damage in floors, walls, and baseboards. If your water heater is located in an attic, the damage can extend down multiple levels.

Our Restoration Process Includes:

  • Emergency shut-off and drain-down of the broken water heater

  • Extraction of standing water

  • Drying and dehumidifying the space

  • Mold prevention treatment

  • Coordination with ATEX for any drywall, flooring, or cabinet repairs

If your water heater just burst — or you’ve noticed moisture collecting around it — don’t wait. Call 1-Tom-Plumber Austin for plumbing support and water damage restoration through our expert partners at ATEX.

Emergency Water Damage Help for Leaking or Burst Water Heaters

A leaking or burst water heater is one of the most common causes of sudden water damage in Austin homes. Whether your tank is in the garage, attic, or a utility closet, when it fails — it can release 30 to 80 gallons of water across your floor in minutes.

At 1-Tom-Plumber Austin, we provide immediate plumbing response for water heater failures, and work closely with ATEX Water Damage & Restoration to clean up the mess, dry your property, and get everything back to normal quickly.

Why Water Heaters Fail in Austin:

  • Sediment buildup from hard water (common in Central Texas)

  • Corroded tank or loose fittings

  • Excessive water pressure

  • Old or worn-out units (typically over 8-10 years old)

Even small leaks can lead to hidden water damage in floors, walls, and baseboards. If your water heater is located in an attic, the damage can extend down multiple levels.

Our Restoration Process Includes:

  • Emergency shut-off and drain-down of the broken water heater

  • Extraction of standing water

  • Drying and dehumidifying the space

  • Mold prevention treatment

  • Coordination with ATEX for any drywall, flooring, or cabinet repairs

If your water heater just burst — or you’ve noticed moisture collecting around it — don’t wait. Call 1-Tom-Plumber Austin for plumbing support and water damage restoration through our expert partners at ATEX.

Fast, Reliable Help for Leaks in Your Attic

If you've discovered a water stain on your ceiling or noticed moldy smells coming from above, you may be dealing with an attic leak. At 1-Tom-Plumber Austin, we specialize in water damage restoration from attic leaks — one of the most common hidden sources of water damage in Texas homes.

Whether it’s from a roof issue, a failed HVAC drain line, or flashing that's been compromised during a storm, attic leaks can lead to serious structural and mold problems if left untreated. Our team partners with ATEX Water Damage & Restoration to stop the leak, assess the damage, and fully restore your home — fast.

Common Causes of Attic Water Damage in Austin:

  • Storm or hail damage to roofing

  • Clogged or disconnected HVAC drain lines

  • Leaky roof penetrations (vents, chimneys, solar mounts)

  • Old or missing attic insulation that traps moisture

  • Rodent damage to pipes or roof decking

Austin’s weather — from heavy spring rains to intense summer humidity — makes attics a vulnerable area. Water damage can go unnoticed until the ceiling below starts to show signs of water intrusion.

What We Do:

  • Locate and stop the source of the leak

  • Remove any standing water or soaked insulation

  • Dry out the attic space with industrial-grade dehumidifiers

  • Treat and remediate any mold

  • Repair or replace damaged drywall, insulation, or wood framing

If you suspect an attic leak in your Austin home, don’t wait for the ceiling to collapse — call 1-Tom-Plumber Austin. We’ll coordinate with ATEX to handle the full restoration from top to bottom.

There are two things you never want to have happen to your toilets at the same time.
You don’t want:

  •  a clogged toilet drain

  • that is continuously running

It’s a recipe for disaster. If left unchecked, it will lead to expensive water and flood damages.

The good news is that you can easily fix a running toilet. Often, a clogged drain can also be fixed easily.

If you’re unsure, or an overflowing toilet has already occurred, the best advice is to call your plumber immediately.

The combination of both issues has the potential of severely damaging your home or business and costing you hundreds or even thousands of dollars in restoration.

Rest assured, we know how to handle that too.

For more information, read: “Toilet is the Leading Cause of Water Damage,” “Easy Way to Fix an Intermittently Running Toilet,” and “Toilet Troubleshooting…”

A mainline is the sewer line (or main sewage pipe) between your house and the street. All sewage/waste from your home gets eliminated through this line.
For example, after waste is placed into a toilet, it is flushed. The waste is then pushed through the mainline into the public sewer system.

Some examples of what clogs a mainline include:

  • Toilet paper, baby wipes, napkins

  • Broken or collapsed sewer lines

  • Tree roots

Typically, a backup will occur at the line’s lowest point, such as a basement floor drain or basement bathroom. These out-of-sight fixtures are why most backups aren’t usually noticed until it’s too late.

By the time you do see the problem, it’s because the basement has already begun flooding. More so, a potentially lasting problem, the real threat of mold extends to your property and possessions. These need to be remediated.

The immediate attention of a plumber is required to stop the damage as quickly as possible. In a drain backup situation, everything affected by the sewage (walls, furniture, etc.) will need to be removed and sanitized, and materials replaced.

For more information, read: “3 Common Causes of Drain Backups.”

The water damage caused by a burst pipe can be enormous and costly. You’ll need a plumber to stop the damage in its tracks so repair, replacement, and restoration can begin.

To prevent pipes from bursting in the future, it’s good to know some of the most common reasons for why it happens:

  • Frozen water pipes

  • Tree roots in water pipes

  • Corrosion in older water pipes

  • Water pipe bursts from shifting ground

  • Water pressure is too high

  • Clogged water pipes

  • Broken water pipe seals

  • Damaged water pipe joints

  • Incorrectly laid water pipes

Our immediate-response team will arrive on the scene, identify the issue, and prevent further damage from your burst water pipe.

We know how to fix the damage caused by a burst or leaking pipe, including restoration of your property. We pride ourselves on the property being made better than it was before.

For more information, read: “How to Make Your Pipes Last Longer.”

Basement flooding from a sump pump failure can cause tremendous damage to your property and possessions. They often go unnoticed until the basement has been flooded.

The problem can occur in many ways, some of which include:

  • Incorrectly installed sump pump or drain

  • Improperly sized sump pump for your needs

  • Loss of power with no battery backup

  • Clogged or collapsed drain tiles

  • Clogging or jammed switches

  • Frozen discharge lines

Our plumbers will arrive and identify the problem quickly. We have the capability to not only repair or replace your sump pump, but we also handle dry-out and restoration of your basement.

You’ll gain confidence in a sump pump that won’t fail or be overwhelmed because it has been properly repaired or replaced correctly.

Most important, you’ll enjoy a basement that is left in better condition than how you had it.

For more information, read: “How to Tell if Your Sump Pump is Working.”

Customer Testimonials

On time, polite, professional, quick!

Dio F.

Austin, TX

Ambrose, Travis, Monty and Ben were absolutely great, friendly and very professional. They finished the job in record time! Looking forward to doing more business with them in the future. LOVE THE PINK SHIRTS!

Dinora V.

Austin, TX

Ben, Ambros, Brandyn & Jeremy took great care of us with our water heater install. Monty & Travis were supper helpful with our emergency plumbing issue. We will definitely use 1-Tom for future plumbing needs.

Amanda S.

Austin, TX

For Immediate Help 24/7/365 Call 1-512-566-3510

For Immediate Help 24/7/365 Call 1-512-566-3510

Our Entire Business Was Built to Provide 24-Hour Emergency Plumbing Services.

Call Us. We're Standing By!

FAQs

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Do you offer emergency services?
1-Tom-Plumber Austin TX understands that plumbing emergencies can happen at any time. That’s why we provide emergency services 24/7/365. Call us any time, any day, and our live dispatchers will take care of you.
How do I schedule an appointment? 
Call the plumber whose name is the phone number!
Are you licensed and insured?
Yes, we are fully licensed and insured, leaving you with a peace of mind that you can fully trust in our services.
What are your rates and do you provide free estimates?
1-Tom-Plumber Austin TX provides menu-based pricing to all services so you never have to worry about wondering how much a service will cost. You’ll know before we even get started! We do obtain a dispatch fee to come out to assess the issue, but if you do decide to complete the work with us, we waive that fee so you only pay for the service that is performed.
How long does it take you to get here?
We’re a local emergency service plumbing company, which means we can typically dispatch a technician to you within an hour of booking your appointment.
How will I know when you’ll arrive?
We’ll send you a text or give you a call to let you know we’re on our way along with an estimated time of arrival.
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